Navigating Flexible Work Requests in Aged Care
Flexible work is increasingly important to attract and retain aged care workers—especially post-pandemic. Yet many providers struggle to balance requests with service needs.
Employee Eligibility for Flexible Work
Covered under the Fair Work Act—parents, carers, workers over 55, etc.
- Responding to Requests
- Timeframes
- Valid business grounds for refusal
- Requirement to consult
Documenting Decisions
Outline written response obligations and record-keeping tips.
- Examples in Aged Care
- School-based shifts
- Job sharing
- Compressed work weeks
Need help handling flexible work requests fairly? Talk to Karen today
Sources:
Fair Work Ombudsman: Flexible Working Arrangements
Aged Care Quality Standards
