Workplace disputes are common in aged care due to high-pressure environments and diverse teams. Early intervention can preserve team morale and prevent legal escalation.

Case Study: Conflict Over Rostering

A personal care assistant alleged unfair roster allocations. Through early mediation and a review of workload distribution, the issue was resolved with better transparency and fairer scheduling.

• Address issues early

• Document meetings and agreements

• Apply policies consistently across staff

Need help resolving disputes in your aged care workplace? Book a call with Karen: https://tinyurl.com/53n3e6k4

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Sources:

• Fair Work Ombudsman: www.fairwork.gov.au
• Ignite HR: www.ignitehr.com.au