With increased burnout and workplace stress in the sector, providers must foster environments where staff feel safe to speak up.

What is Psychological Safety?

 Employees feel they can raise concerns or admit mistakes without fear of punishment.

Why It?s Critical in Aged Care

• High-pressure settings
• Risk of patient harm
• Importance of teamwork
• Signs of Poor Psychological Safety
• Silence in team meetings
• High turnover
• Fear of retaliation

How to Improve It

• Train managers in active listening
• Encourage feedback and reporting
• Recognise staff efforts and concerns

 Start building a safer workplace culture with Ignite HR: https://tinyurl.com/53n3e6k4

Sources:

Aged Care Quality Standards ? Standard 6 (Feedback and Complaints)

Safe Work Australia: Mentally healthy workplaces resources